Enhancing Travel Experiences through UX Design

Enhancing Travel Experiences through UX Design

Overview

Overview

Company Name

Company Name

Pondy Renatls

Project Type

Project Type

Mobile App

Industry Type

Industry Type

Travel & Hospitality

Duration

Duration

4 Months

Background

Pondy Rentals was conceived out of the need for a more integrated and user-friendly travel planning solution in the bustling tourist hub of Pondicherry. Recognizing the challenges travelers face in coordinating transportation and accommodation, our founders envisioned a seamless platform that could simplify the process and enhance the overall travel experience.

Problem Statement

Problem Statement

Users find it difficult to navigate between bike/car rentals and hotel bookings seamlessly within the app.

Users find it hard to understand how to book both a vehicle and a hotel room.

Users find it challenging to filter and refine search results according to their specific requirements, such as vehicle type, price range, amenities, etc.

Users find it challenging to manage their bookings, including modifications, cancellations, and viewing booking details.

Users express concerns regarding the reliability and safety of rental vehicles and the quality of hotel accommodations booked through the app.

Users find it challenging to extend their rental period for both vehicles and hotel stays within the app.

Solutions What I Got

Solutions What I Got

Users need an easy way to switch between bikes, cars & hotels. Simple tabs or a clear menu will do the trick.

Let's create a step-by-step process for each, with clear guides to help users every step of the way.

Improve search filters so users can easily refine results by preferences for both rental services and hotel bookings.

A simple dashboard for users to see, change, or cancel bookings easily, and access details like Status, dates, etc.

Build trust with user reviews, verified partners, and clear policies on vehicle maintenance and hotel standards

Simplify extending bookings in the app by letting users choose the new duration easily, with clear pricing information, and confirm with a click.